Shipping policy

Where we ship. We ship to addresses in the contiguous United States (the lower 48 states and Washington, D.C.), including PO boxes for items that fit. We don't currently ship to Alaska, Hawaii, US territories or military (APO/FPO) addresses. If an order is placed to one of those addresses, we'll contact you and refund it in full.

How orders ship. Products ship directly from our suppliers' warehouses, so an order with several items may arrive in more than one package.

Cost. Standard shipping is $9.95 per order. Orders of $150.00 or more ship free. The shipping cost is shown at checkout before you pay.

Timing. Most orders ship within 1–3 business days and arrive 3–8 business days after ordering. Special-order items take longer; we'll tell you if an item is delayed.

Freight. Large or heavy items that must ship by freight carrier are quoted separately. We'll contact you with the freight cost before shipping, and you can cancel for a full refund if you don't want to proceed. The carrier may contact you to schedule delivery.

Tracking. We email tracking information as soon as your order ships.

Damaged or missing items. Contact us within 7 days of delivery with photos of any damage, and we'll arrange a replacement or refund.